For a refund to be processed, the following conditions apply:

• Your student account balance has to be in credit; and 
• A refund may be requested by the student, if the source of the credit on your account is not as a result of an award or bursary, but is due to your own payments; 
• A refund may be requested by your award or bursary, if the source of the credit balance is due to an award or bursary; 
• A refund may be requested by the student, with a written consent from your award or bursary, if the source of the credit balance is due to an award or bursary; or 
• NSFAS loan/bursary holders: If a credit balance remains on the student account by the end of the academic year, NSFAS requires that such credits be returned to them. No refund will be processed to the student without an instruction from NSFAS. 

Application Process: Upon receipt of the completed Refund Form and its supporting documents, the university will evaluate and approve the application.

On approval of the refund application, a Financial Officer will process an electronic funds transfer and advise the student or sponsor once the refund is paid.

Required Supporting Documents
Refund credit amounts on receipt of completed forms accompanied by the following supporting documents: 

• a certified copy of identification; 
• a confirmation of banking details from the bank, bank statement or cancelled cheque; and
• if applicable, a letter of consent by the sponsor, employer or parent  

Please refer to the forms for the full terms and conditions.
Refund application form.pdf

Contact Details.pdf