Services
CSTI provides strategic services through research, consultancy, education, and training targeted to assist the tourism and hospitality industries. The centre is committed to excellence on a wide range of interdisciplinary tourism issues that are local, national and international in scope.

The Centre draws on an array of outstanding resources, including:
- Staff members and research associates with strong academic credentials and in-depth knowledge and expertise in the social and behavioural sciences and business practices.
- Nationally and internationally recognised faculty and research associates with publications in the leading academic journals in recreation, parks, ecotourism, event management, sport tourism, and hospitality industries.
- Strong interdisciplinary research partnerships and affiliations with research associates within and outside TUT.
- Highly knowledgeable and experienced external Advisory Board members from both the government and the private sector
Tourism-related economic development assistance includes services designed to improve the capitalisation of natural, historical, and man-made resources. The Centre is available to provide research, technical assistance, training, and consultation and be engaged in community projects/initiatives. Some examples include, but are not limited to, the following:
- Tourism masterplans
- Market segmentation
- Market feasibility analysis
- Economic feasibility and economic impact analysis
- Training in responsible tourism
- Training in adventure activities
- Computer-based training, including property management systems, global distribution systems, central reservation systems and booking engines operational, strategic and marketing